Upon checking out of the property we will be sent the typed report within 2 working days. We or the landlord will send a copy of the report over to you with any costs for dilapidations listed on it. If the cost is not to hand at that point then you will be supplied the cost as soon as received.
If the costs are acceptable to you then we will return the remaining deposit funs to you as long as we have been supplied your forwarding address and account details.
If the costs are not acceptable then negotiation may take place or the case may be placed with the ICE at the TDS. Refer to your tenancy agreement for particulars in this regard.
There is a 3 months window from the end of the tenancy to resolve matters or refer them to the TDS. We will aim to resolve issues as soon as possible and if all proceeds as expected then we would look to return funds within 2 weeks but on most occasions the process will be completed in a week.
If the property is managed by Woodholls then we will handle this entire process. Alternatively if the property is not managed by Woodholls then all correspondence will be direct with your landlord and once Woodholls are supplied with written agreement by both parties of any deductions or not, we will disburse the funds accordingly.
If you are thinking of moving, why not request a free no-obligation market valuation of your property?Request Valuation